Frequently Asked Questions
Counselling and psychotherapy for individuals, couples and families in Centretown, Ottawa, and online across Ontario.
Appointments and location
Do you offer evening and weekend therapy appointments?
Yes. Appointments are available on weeknights and weekends. Days and times vary by therapist and service. Contact us about current availability and tell us your preferred days, whether you would like in-person or online sessions, and the kind of support you are looking for.
Where is Another Path located?
Our office is at 428 Gilmour Street, Ottawa, ON K2P 0R8, in Centretown. See our contact and location page for directions, or ask us about accessibility before your visit.
Can I attend therapy online?
We offer online therapy across Ontario. You will need a private space, a reliable internet connection, and a device with a camera and microphone. Your therapist can help you consider whether online sessions suit your needs.
Find more answers about fees, insurance and getting started below.
Payments and Insurance
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Individual therapy is $215 per 50-minute session. Couples therapy is $240 per session; confirm session length when booking.
Please contact us about family-therapy fees, session length, therapist availability and fees for letters or reports before booking.
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Many extended health plans include psychotherapy coverage, but eligibility, annual limits and practitioner requirements vary. Please confirm your coverage with your insurer before booking.
Direct billing is available for eligible plans. We can discuss eligibility and provide receipts for reimbursement. People without insurance are welcome.
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We accept credit cards, e-transfer and cash. Eligible plans may allow direct billing. Receipts are available for reimbursement through your insurer.
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If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice. This allows us to offer the time to someone else and make necessary schedule adjustments. Cancellations made with less than 24 hours’ notice will incur the full session fee.
Psychotherapy
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Psychotherapy, also known as talk therapy, is a way to help people with a variety of mental health issues. It involves talking with a trained therapist to explore thoughts, feelings, and behaviors, and work towards positive change.
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The length of therapy depends on the individual and their specific needs. We offer both short-term and long-term therapy, and work with clients to determine the best approach.
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We typically recommend weekly sessions, but the frequency can vary based on the individual's needs.
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Yes, everything discussed in therapy is confidential, with a few exceptions. We will discuss these exceptions during our first session.
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During the first session, we will discuss your reasons for seeking therapy and your goals for therapy. We will also go over our policies and answer any questions you may have.
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You can contact us by phone or email to schedule an appointment. We will get back to you as soon as possible to set up a time that works for you.
If you have any additional questions, please don't hesitate to contact us.
We look forward to working with you.
